Installation

Sleuth’s ‘No Worry’ Installation Guarantee

We understand your need for a fast, worry-free software installation. After months or years of searching for the right software solution, you are ready to get started now with a smooth, pleasant transition to your new system. Sleuth Software’s professional, project management team begins planning your installation even before the contract is signed. We analyze your equipment, personnel and environment, then create a comprehensive implementation plan to get your new system up and working for you on your time table.

New equipment, data migrations and training plans are all taken care of before we arriveat your agency, to ensure your onsite installation is performed quickly and smoothly. Our installation team sets up and tests your software, coordinates final conversion of existing data and provides complete, personal training for your staff. Most onsite installations are completed within a week.

Once we leave your site, our friendly technicians are available to help you with instant web-based and telephone support to quickly resolve any problem you experience—from a simple question to a complex server issue. Utilizing advanced web technology, our technicians can perform updates and upgrades to your system without your staff lifting a finger.

We’re there to do whatever it takes to make your installation an overwhelming success. That’s the Sleuth ‘No Worry’ Installation Guarantee.